GoTo APIs Status
All Systems Operational
GoToMeeting API Status Operational
GoToTraining API Status Operational
GoToWebinar API Status Operational
GoToConnect API Status Operational
GoToAssist Service Desk API Status Operational
GoToAssist Remote Support API Status Operational
GoToAssist Corporate API Status Operational
GoTo Developer Center Frontend Status Operational
Admin API Status Operational
SCIM API Status Operational
Authentication API Status Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
As part of our commitment to provide exceptional service and reliability to our customers, GoToMeeting, GoToWebinar and GoToTraining APIs will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: November 13, 2021, 5:00 AM UTC to 11:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 4 hour maintenance window.

What to expect: At some point during the maintenance window, integrations on GoToMeeting, GoToWebinar and GoToTraining APIs will not be reachable for a period of 2 hours.
To avoid impact to your service, we recommend you schedule downtime for your integrations relying on GoToMeeting, GoToWebinar and GoToTraining APIs.

We would like to thank you for your patience and understanding during this time period.
Posted on Aug 17, 22:39 UTC
As part of our commitment to provide exceptional service and reliability to our customers, GoToMeeting, GoToWebinar and GoToTraining APIs will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: November 14, 2021, 5:00 AM UTC to 11:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 4 hour maintenance window.

What to expect: At some point during the maintenance window, integrations on GoToMeeting, GoToWebinar and GoToTraining APIs will not be reachable for a period of 2 hours.
To avoid impact to your service, we recommend you schedule downtime for your integrations relying on GoToMeeting, GoToWebinar and GoToTraining APIs.

We would like to thank you for your patience and understanding during this time period.
Posted on Aug 17, 22:41 UTC
Past Incidents
Oct 25, 2021

No incidents reported today.

Oct 24, 2021
Completed - The scheduled maintenance has been completed.
Oct 24, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 07:00 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToAssist Remote Support APIs will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: October 24, 2021, 07:00 AM UTC to 08:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 1-hour maintenance window.

What to expect: At some point during the maintenance window, integrations on GoToAssist Remote Support APIs will not be reachable for a maximum period of 30 minutes. To avoid impact to your service, we recommend you schedule downtime for your integrations relying on GoToAssist Remote Support APIs.

We would like to thank you for your patience and understanding during this time period.
Oct 20, 07:31 UTC
Oct 23, 2021
Resolved - We have confirmed that the issue has been resolved and GoTo Connect - Realtime API is 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Oct 23, 18:44 UTC
Monitoring - Our engineers have corrected the issue and we are confirming that GoToConnect - Realtime API is functional.

We will continue to monitor the situation and will provide a final update shortly.
Oct 23, 18:17 UTC
Identified - Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Oct 23, 09:01 UTC
Investigating - We are actively investigating reports that some Realtime API clients using only webhook may be experiencing issues with their sessions.

Our engineers are working to resolve the issue and will provide another update shortly
Oct 23, 08:21 UTC
Resolved - On 10/23/2021, from 06:21 AM UTC until 06:39 AM UTC, few customers experienced intermittent errors while using GoToMeeting API, GoToWebinar API and GoToTraining API.

Our engineers have corrected the issue and we confirm that all services are functional.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Oct 23, 08:26 UTC
Oct 22, 2021

No incidents reported.

Oct 21, 2021

No incidents reported.

Oct 20, 2021

No incidents reported.

Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021
Completed - The scheduled maintenance has been completed.
Oct 16, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 06:04 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToAssistService Desk APIs will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: October 16th, 2021, 6:00 AM UTC to 11:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 5 hour maintenance window.

What to expect: At some point during the maintenance window, integrations on GoToAssistService Desk APIs will not be reachable for a maximum period of 45 minutes.

To avoid impact to your service, we recommend you schedule downtime for your integrations relying on GoToAssistService Desk APIs.

We would like to thank you for your patience and understanding during this time period
Oct 10, 09:56 UTC
Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.