GoTo APIs Status
All Systems Operational
GoToMeeting API Status Operational
GoToTraining API Status Operational
GoToWebinar API Status Operational
GoToConnect API Status Operational
GoToAssist Service Desk API Status Operational
GoToAssist Remote Support API Status Operational
GoToAssist Corporate API Status Operational
GoTo Developer Center Frontend Status Operational
Admin API Status Operational
SCIM API Status Operational
Authentication API Status Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
As part of our commitment to provide exceptional service and reliability to our customers, GoToAssistService Desk APIs will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: September 18, 2021, 6:00 AM UTC to 9:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 3 hour maintenance window.

What to expect: At some point during the maintenance window, integrations on GoToAssistService Desk APIs will not be reachable for a maximum period of 30 minutes.

To avoid impact to your service, we recommend you schedule downtime for your integrations relying on GoToAssistService Desk APIs.

We would like to thank you for your patience and understanding during this time period.
Posted on Sep 6, 05:33 UTC
As part of our commitment to provide exceptional service and reliability to our customers, GoToAssist Remote Support APIs will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: September 19, 2021, 06:00 AM UTC to 08:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2-hour maintenance window.

What to expect: At some point during the maintenance window, integrations on GoToAssist Remote Support APIs will not be reachable for a maximum period of 30 to 60 minutes. To avoid impact to your service, we recommend you schedule downtime for your integrations relying on GoToAssist Remote Support APIs.

We would like to thank you for your patience and understanding during this time period.
Posted on Sep 14, 17:32 UTC
As part of our commitment to provide exceptional service and reliability to our customers, GoToMeeting, GoToWebinar and GoToTraining APIs will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: November 13, 2021, 5:00 AM UTC to 11:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 4 hour maintenance window.

What to expect: At some point during the maintenance window, integrations on GoToMeeting, GoToWebinar and GoToTraining APIs will not be reachable for a period of 2 hours.
To avoid impact to your service, we recommend you schedule downtime for your integrations relying on GoToMeeting, GoToWebinar and GoToTraining APIs.

We would like to thank you for your patience and understanding during this time period.
Posted on Aug 17, 22:39 UTC
As part of our commitment to provide exceptional service and reliability to our customers, GoToMeeting, GoToWebinar and GoToTraining APIs will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: November 14, 2021, 5:00 AM UTC to 11:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 4 hour maintenance window.

What to expect: At some point during the maintenance window, integrations on GoToMeeting, GoToWebinar and GoToTraining APIs will not be reachable for a period of 2 hours.
To avoid impact to your service, we recommend you schedule downtime for your integrations relying on GoToMeeting, GoToWebinar and GoToTraining APIs.

We would like to thank you for your patience and understanding during this time period.
Posted on Aug 17, 22:41 UTC
Past Incidents
Sep 16, 2021

No incidents reported today.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021
Completed - The scheduled maintenance has been completed.
Sep 11, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 06:00 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToAssistService Desk APIs will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: September 11, 2021, 6:00 AM UTC to 9:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 3 hour maintenance window.

What to expect: At some point during the maintenance window, integrations on GoToAssistService Desk APIs will not be reachable for a maximum period of 15 minutes.

To avoid impact to your service, we recommend you schedule downtime for your integrations relying on GoToAssistService Desk APIs.

We would like to thank you for your patience and understanding during this time period.
Sep 6, 05:25 UTC
Sep 10, 2021

No incidents reported.

Sep 9, 2021
Resolved - On 2021-09-09, between 12:20 and 12:47 UTC, for a small duration, some Real-time API clients might have faced issues when creating new sessions.

We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future reoccurrence.
Sep 9, 13:18 UTC
Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.

Sep 5, 2021

No incidents reported.

Sep 4, 2021

No incidents reported.

Sep 3, 2021

No incidents reported.

Sep 2, 2021

No incidents reported.