We have confirmed that the issue has been resolved and GoTo Connect - Realtime Events API is 100% operational at this time.
We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Posted Apr 02, 2021 - 17:34 UTC
Monitoring
Our engineers have corrected the issue and we are confirming that GoToConnect - Realtime Events API is functional.
We will continue to monitor the situation and will provide a final update shortly.
Posted Apr 02, 2021 - 17:29 UTC
Identified
Our engineers believe they have identified the issue and are now actively working towards a resolution.
We will provide another update shortly.
Posted Apr 02, 2021 - 17:14 UTC
Investigating
We are actively investigating reports that a subset of GoTo APIs customers may be experiencing issues with delay and failure of realtime events.
Engineers are working to resolve the issue and will provide further details as they become available.