Token/Authorization code length will increase
Scheduled for Mar 16, 00:00 UTC  -  Mar 17, 00:00 UTC
Starting on March 16th, 2020, we will change the token and authorization code format to improve the API in terms of reliability, security and speed.

LogMeIn is implementing JSON Web Tokens (JWTs) for authorization codes, access and refresh tokens. Authentication will be handled using the same calls and steps as before, but using JWTs. The difference for your applications is that the respective lengths of authorization codes, access and refresh tokens are much larger to 900 characters and possibly more.

If your integration places no restrictions on token or authorization code length, you do not have to change anything.

If your integration cannot accept larger values, you will need to remove restrictions on the maximum length of these values.

Please direct any questions to We apologize for any inconvenience this may cause and appreciate your support.
Posted Dec 18, 2019 - 10:45 UTC
This scheduled maintenance affects: GoToMeeting API Status, GoToTraining API Status, GoToWebinar API Status, GoToAssist API Status, and GoToAssist Corporate Provisioning API Status.